Support
Use the form below to report a problem, ask a question or suggest a feature, or email info@bitewiseai.nz. If something is not working, include your iPhone model and iOS version.
Common questions
How do I cancel my subscription?
Open Settings, tap your name, then Subscriptions, and choose Bitewise. Or use Manage subscription in the app under Profile.
How do I move my data to a new phone?
In Profile, choose Export backup, save the file, and use Import backup on the new phone.
How do I delete my data?
Profile, then Erase all data. We do not hold accounts or copies of your logs.
The AI estimate is off. What now?
Every result is editable before you log it. Add detail ("grilled, no oil, 150g") for a better estimate.
Why is Apple Health not showing data?
Open Health, then Sharing, then Apps, choose Bitewise and allow the categories you want.
Restore purchases
Profile, then Subscription, then Restore purchases.